Privacy Policy of PrimeX VPN 

PrimeX VPN we respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website and use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information from you:

  • Contact Information: Name, email address, mailing address, phone number.
  • Account Information: Username, password, and any other details you provide when creating an account.
  • Payment Information: Credit card details, billing address, and transaction history.

2.2 Non-Personal Information

We may also collect non-personal information, including but not limited to:

  • Usage Data: IP address, browser type, operating system, referral URLs, pages viewed, and the date/time of your visits.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to track user activity on our site and store certain information.

3. How We Use Your Information

3.1 Providing Services

We use the information we collect to:

  • Provide, maintain, and improve our services.
  • Process transactions and send related information, including purchase confirmations and invoices.
  • Respond to your comments, questions, and requests.

3.2 Communication

We may use your information to communicate with you about:

  • Important updates and changes to our services.
  • Marketing and promotional offers (you can opt-out of these communications at any time).

3.3 Legal Compliance

We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

4. Information Sharing and Disclosure

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Data Security

We implement a variety of security measures to ensure the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Your Rights

6.1 Access and Update

You have the right to access and update your personal information. You can do this by logging into your account or contacting us directly.

6.2 Deletion

You can request the deletion of your personal information by contacting us. We will take reasonable steps to delete your information from our records, unless we are required to retain it by law.

6.3 Opt-Out

You can opt-out of receiving marketing communications from us by following the unsubscribe link in our emails or contacting us directly.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. You can control the use of cookies through your browser settings.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on our website and update the effective date at the bottom of this page. Your continued use of our services after any changes indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

PrimeX VPN
hello@primexvpn.com